![]() ![]() Other acts which are not the fault of XP-Pen, including damage caused by shipping Ĭosmetic damage, including but not limited to dents or scratches in decorative, structural, or nonoperative parts resulting from normal Purchaser use Service performed by anyone who is not a XP-Pen representative or an authorized XP-Pen service provider Improper testing, operation, maintenance, installation, or any alteration or modification of Product Ĭonsumable parts, such as batteries, unless damage has occurred due to a defect in XP-Pen materials and workmanship Usage of Product other than in its normal and customary manner This limited warranty does not cover damage resulting from:Ībuse, accident, misuse, improper storage, exposure to liquid, moisture, or dampness Įxternal causes such as from a collision, fire, flooding, sand, dirt, windstorm, lightning, or earthquake Įxposure to extreme weather conditions, Acts of God, theft, blown fuse, or improper use of any electrical source Ĭomputer or internet viruses, bugs, worms, Trojan Horses, cancel-bots At XP-Pen's request, Purchaser must provide proof of the date of the original purchase of the Product by a dated bill of sale or dated itemized receipt.ħ. Other related costs such as shipping and delivery costs may be borne by Purchaser at XP-Pen’s option.Ħ. This limited warranty covers only the costs of parts and labor. XP-Pen reserves the right to use new or refurbished replacement parts in repair of the Product.ĥ. During the limited warranty period, XP-Pen will repair or replace at XP-Pen’s sohle option, any parts of the Product that are defective or malfunctioning during normal usage. The limited warranty extends only to Purchasers who purchased the Product in XP-Pen official shop / .Ĥ. The limited warranty does not apply to any non-XP-Pen products or software.ģ. This limited warranty only applies to products manufactured by or for XP-Pen and that can be identified by the “XP-Pen” trademark, trade name, or logo affixed to them. Graphic tablet, Graphic display,Tracing pad,AC accessories : a period of 18 months from the date of purchase.Ģ. ![]() Warranty Period: Coverage under this warranty is limited to the following time periods: HANVON UGEE (HK) TECHNOLOGY CO., LIMITED. (“XP-Pen”) represents and warrants to the original purchaser (“Purchaser” or "you") that Star/Artist/CP/AC’s devices (“Product”) are free from material defects, including improper or inferior workmanship, materials, and design, during the designated warranty period, and subject to the following terms and conditions, when used normally and in accordance with all operating instructions:ġ. ![]()
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